Generally clicking on the REFRESH option for the web browser resolves this.
Each page/screen has a 30 minute timer. If the page is left open exceeding that time, the user will have to start over making the report.
You should have seen a screen that states “Your report has been submitted”. You should also receive an email containing the temporary number (remember to check your junk in-box).
Please contact one of the police stations listed below for assistance. 911 call takers have not been trained to resolve issues with the online reporting system.