Skip to main content

Online Citizen Reporting System

Troubleshooting Tips If you Have A Software Issue
The website has stopped responding to the user.

Generally clicking on the REFRESH option for the web browser resolves this.

The website displays an error mentioning the session time has expired.

Each page/screen has a 30 minute timer. If the page is left open exceeding that time, the user will have to start over making the report.


You are unsure if you got your report filed correctly.

You should have seen a screen that states “Your report has been submitted”. You should also receive an email containing the temporary number (remember to check your junk in-box).


Still having issues?

Please contact one of the police stations listed below for assistance.  911 call takers have not been trained to resolve issues with the online reporting system.

Police Stations

1200 East Linwood Kansas City, Missouri 64109


Station Hours: 5:00am - 11:00pm

2640 Prospect Kansas City, Missouri 64127


Station Hours: 24/7

7601 Prospect Kansas City, MO 64132


Station Hours: 5:00am - 11:00pm

11000 N.W. Prairie View Road, Kansas City, MO 64153


Station Hours: 5:00am - 11:00pm

6801 NE Pleasant Valley Rd. Kansas City, MO 64119


Station Hours: Mon-Fri 24/7, Sat-Sun 6am-10pm

9701 Marion Park Drive Kansas City, Missouri 64137


Station Hours: 5:00am - 10:00pm

Police Station Photo
Police Station Photo
Police Station Photo
Police Station Photo
Police Station Photo
Police Station Photo